Got Questions?

We accept Visa, Mastercard, Amex, Discover, PayPal, Google Pay, Apple Pay, and Venmo.

Once your order ships you'll receive an email with tracking information. You can also log into your account and view it there. If your order ships from more than one location — which can happen since many of our products are made fresh to order by independent makers — you'll receive a separate tracking email for each shipment.

Reach out by phone or email and we'll get it sorted out promptly.

There's a promo code box on the checkout screen. If you run into any issues, just reach out and we'll help.

Yes and no. Colors display differently across monitors and browsers, so there can be variation. When we create color swatches, we actually sample a pixel directly from the product image to get as close as possible. We also carry a lot of hand-poured small-batch plastics from US makers, so minor batch-to-batch variation is part of the craft. If something doesn't look right when it arrives, reach out.

It varies by product, but we have stock coming in daily. Keep in mind that many of our items are made fresh to order by independent makers, so lead times can vary. If you need to know about a specific item, reach out and we'll get you the details.

You bet. We try to include that on the product pages, but if you don't see what you're looking for, just reach out. We'll share what we know — just don't expect us to give out any secret formulas!

See our full Shipping page for all options and estimated delivery times.

Check your tracking email first. If things still don't add up, see our Shipping page or reach out to us directly and we'll investigate.

Full details are on our Returns page. Have a specific situation? Just reach out — we'll work through it with you.

See our Privacy Policy for full details on transaction security.

Yes. Full details on how we handle your information are in our Privacy Policy.

Just reach out to us and we'll take care of it.

Visit our Contact Us page for all the ways to reach us. Customer service is available Monday through Friday, 9:00 am – 5:00 pm CST. Messages are checked over the weekend too.

Reach out — we'll get it figured out. Phone or email both work.

For product reviews, go to the product page and click the "Write a Review" link near the top. If you'd like to review us as a company, we'd really appreciate a review on Trustpilot — it helps other anglers find us and means a lot to a small shop. For feedback about anything else, just reach out to us directly.

Reach out to us — we're real people here to help. Phone, email, or chat all work.